Product Warranty
Information

Limited Lifetime Warranty

Brothers Global Inc, warrants to the original consumer purchaser that US Cabinet Depot cabinetry, door hinges, and drawer glides will be free from defects in material and workmanship under normal use and service for the lifetime of the product (Proof of Purchase is required). This warranty is not transferable and only applicable to product used for residential purposes. Representatives of US Cabinet Depot do not have the authority to change or enlarge this warranty.

This warranty does not cover normal wear and tear, damage or defects caused by accidents, misuse, abuse, or lack of necessary maintenance; nor does it cover alteration, modification, improper installation, improper handling / storage, environmental conditions, nor any labor expenses.

Brothers Global Inc., at our option, may elect to repair or replace with a functionally equivalent product any US Cabinet Depot product covered by this warranty. Some replacement parts are subject to availability and may differ from original parts received. Return of defective product may be required for a replacement to be issued. Repair parts or replacement parts are at the expense of Brothers Global Inc., but customer shall bear all other expenses. These expenses may include, but are not limited to, cost of removal and re-installation of product, labor expenses, etc.

Just as no two trees are alike, no two pieces of wood are alike. The variation in color and grain pattern in wood adds to its natural beauty and is not considered an imperfection. Environmental factors, including but not limited to artificial / natural light, moisture, cleaners, smoke, etc, may cause the darkening or mellowing of a cabinet over time. This is a natural process and can be expected. This warranty does not cover the natural aging or darkening / mellowing of wood color, the inherent growth characteristics of, or variation in wood.

Some of the cabinet lines feature a glazed finish which accentuates the door and drawer front profiles. This glaze is hand applied over a stain or paint and may, due to the nature of application, consist of random drips, runs, etc. As glazing is a hand applied process there will be variations in color and appearance from door to door and cabinet to cabinet. This is not considered a defect and is considered normal with hand applied finishes. It is the nature of wood to expand and contract to varying degrees depending on climate conditions. As a result, cabinet lines with painted surfaces may show fractures in the paint at joints. This is normal and is not considered a defect.

This warranty is valid only in the United States of America and Canada and is not transferable. All implied warranties are limited in duration to the shorter of the period provided by law or the period of this warranty. To the extent permitted by law, this warranty excludes special, incidental, or consequential damages. Some states do not allow the exclusion or limitations of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights; you may have other rights which vary from state to state. To exercise this warranty, please contact the US Cabinet Depot supplier from whom you purchased the product. Report, in writing, to support@uscabinetdepot.com all defects claimed and include proof of purchase documentation.

Limited 5 Year Warranty

Kitchen Cabinet Distributors warrants that all of its products will be free from defects in workmanship and material for a period of five years from the date of shipment from our facility.

This limited warranty applies only to the use of our Products in normal residential use. Defects are defined as any imperfection that may prohibit the use of the cabinet in normal residential applications or which otherwise do not measure up to our quality standards. This warranty applies to the original owner and cannot be transferred to subsequent owners.

DISCLAIMERS

Defects do not include items beyond our reasonable control, including but not limited to the following:

• Wood and Color Variations. Natural variations in the color, textures and grain of the wood used to manufacture our cabinets or changes in the color of the wood caused by the natural aging process of the wood material are not considered defects.
• Wood Doors. Changes to wooden doors caused by changes in humidity, temperature and other local atmospheric conditions are not considered defects. Door warpage of up to 1/4” shall not be considered a defect.
• Painted Finishes. Changes (such as finish stress lines) caused by the use of diffuse porous woods (such as birch) or by changes in humidity, temperature and other local atmospheric conditions are not considered defects.
• Glazed Finishes.  Glazed finishes are by nature uneven, and some edges and profiles will be larger than others. Glazed finishes may vary from item to item, resulting in variations in color, texture and finish. These types of variations are not considered defects.

Defects or damage caused by improper assembly or disassembly, intentional damage, misuse, product modifications, exposure to the elements, accident, or negligence on the part of persons other than Kitchen Cabinet Distributors is not covered by this limited warranty. 

Kitchen Cabinet Distributors reserves the right to discontinue or modify any of its products without notice and shall not be liable for providing warranty replacements in the event of such discontinuance.  If Kitchen Cabinet Distributors replaces any product under this warranty, it may substitute parts of products designated by Kitchen Cabinet Distributors to be of comparable quality or price in the event the parts or products initially purchased have been discontinued.  

Kitchen Cabinet Distributors’ obligation under this limited warranty is expressly limited to the replacement of the affected cabinets or component parts, at our discretion. This limited warranty does not cover the cost of assembly, installation, removal, subsequent damage or transportation of the defective Products regardless of whether the work was performed by customers or by a contractor, service company or consumer. Without limiting the foregoing, labor charges for removal or installation of warranted materials, as well as incidental and consequential damages, are excluded.